Eyeglassesdepot

3107 Quentin Road, 11234, Brooklyn, United States
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2.10
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

5.00%

1

65.00%
About Eyeglassesdepot

EyeglassesDepot.com started in 2007 as a new department of our retail designer eyeglasses and sunglasses business. Quickly we realized that our customers not only shop for new prescription lenses and new frames, they also ask us the popular question "Can this be fixed?". Tired of telling customers NO, we decided to explore the idea of repair rather then replacement. In late 2007 we remodeled the second floor of our office and hired the staff that today runs our laboratory. Our two lab technicians have combined over 17 years of expert experience in the field of optometry, eyewear repair and eyewear sales.

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Nia Crenshaw
GB

Happy Eyeglassesdepot customer🤓 I mailed my broken Prada frames to Eyeglassesdepot in NY from MI for same frame repair. Eyeglassesdepot mailed me a pre-paid label to send broken frames. I mailed frames and in about three weeks, I received frames from Eyeglassesdepot well repaired, a bit tight around ears, but repaired quite well. Thank you Eyeglassesdepot Team!🤓

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RM
GB

Vitaly Borker of EyeGlassesDepot.Com Arrested and Charged with Fraud Vitaly Borker, apparently IS the guy who owns and operates EyeGlassesDepot.com. He was arrested and charged last week. Again with fraud. Already convicted twice and jailed twice. Hopefully the third time will end his criminal career. Google ABC News "notorious-eyecare-fraudster-nabbed-3rd-time-fraud-charges"

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Dean Mersky
GB

Will Never Use for Repairs Initial communication and shipping was very good. Estimate was reasonable and timely. However, it has been a month and still don't have my sunglasses. They don't answer the phone, they don't respond to their Chat Service, and they billed my credit card twice. I have logged into their system and can find no record of my repair. I would not use this company in the future, and do not recommend them for repairs. I have no idea about their sales.

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Consumer
GB

WHO IS RALPH?? NO STARS, none. Visited their web sight for INFORMATION ONLY. These people pre printed a shipping label with out any reply as to cost or even if they could repair. They ask for NO information about my glasses. Now I am being harassed to pay for a shipping label. They have not talked with me only electronic mail. Class action law suit being filed in Virginia. I intend to join in the litigation. Mean while intend to work with Federal agency as appropriate to stop this nonsense.

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Kel
GB

So far - Very good - Now lets see what happens.... So far, this company has been top notch. They immediately responded to my email saying the prepaid postage label was not attached to the confirmation email. when I say immediate, we are talking about 60 seconds. If the rest of the transaction goes like this, I will be very pleased. I will keep this review updated.

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