Poor quality frame The print was good quality, however that is the best I can say. The frame I selected was out of stock until 4/15. I contacted them on 4/17 and the new date was mid June. I emailed to find out what frames were in stock and received no response. On 4/28, the print arrived. The frame looked cheap and had spots of glue on it. I was very disappointed. Customer service was good when I called and I received a prompt refund.

I adore this company Every item I have ever purchased from Fine Arts America has exceeded all my expectations. The packaging is always exceptional and customer service is fabulous.

Does this place even have anyone working in customer service?! I ordered a t shirt from them March 15 and never received a confirmation email. I did, however, get an email saying I had left something (the shirt) in my cart. No, I hadn't. It felt suspicious to me, and I immediately wished I hadn't tried to deal with a company I had never ordered from before. I contacted customer service online and got an automated email saying I would hear from them soon. Waited a week. No package. No reply. Wrote to customer service again, got another worthless "support ticket" saying I would hear from someone soon. Apparently not. I would never deal with this unprofessional company again. I keep reading they're a legit business, but are they?

Our experience was very positive Our experience was very positive. They provided quality work and their website is easy to navigate. Also they have alot of great options as far as how you can get your art, i.e canvas, wood, framed, metal, etc. We would definitely use them again :-)

How do you lose an order ? Placed order April 2…after repeated inquiries, was told on April 15, order had been LOST….would not buy anything from this company again