Vanessa
GBGreat Staff Member Makes Happy Mom! Staff Support Specialist Janel was quick to respond to my problem. She actually had it resolved by the time she returned my email the next day (which is unheard of in other settings)! I learned that all facilities don't adhere to the same guidelines when accepting photo sizes for inmates. Of course, I got no response from the facility after making an email inquiry...and no phone call was answered. Thanks again, Janel. And thanks Pelipost for the service your company offers to our loved ones!
Lucy Louis
GBReally glad I found Pelipost Great product, great value, and easy to use app. On signing up for monthly package I had a couple questions and customer service was fast and courteous. Tabitha emailed me, sorted my issues promptly and with positivity that made me feel that I had made the right choice to sign up! And the top tier of the monthly package has great benefits and value too.
Connie Panebianco
GBThe prices are great and the delivery… The prices are great and the delivery is fast. The service is great and so are the people there in customer service. Tabitha M. was very helpful with my question and solved my issue. I wouldn't order photos for my daughter anywhere else.
Alexis Ray
GBGreat Experience… The customer service representative responded to my email fast and was able to figure out my problem quickly. She resolved my issue right away. She had great communication and follow up.
Gina Lopez
GBThank you Janel! Janel was a huge help. Her communication was effective and she solved my problem with what seemed like effortlessly. I could feel the positive energy and gladness to help. I appreciated that. Thank you Janel!