Helpware

548 Market St, 94104-5401, San Francisco, United States
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4.50
Based on 20 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About Helpware

Helpware builds customized teams in Customer Service and Back Office for industry leading startups and modern companies. With offices in Irvine, Lexington, Kyiv, Manila, Guadalajara and Berlin, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.

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Charlotte
GB

Helpware is a truly exceptional… Helpware is a truly exceptional company. Our entire experience thus far has been smooth, with no hiccups, and there has always been excellent communication regarding any changes or updates. We are also extremely pleased with the performance of the recruited agents. Lesia, Zurab, and Oleks have been incredibly helpful. Thanks again!

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Kyle Slemmer
GB

Helpware finds us the BEST agents! Helpware has been excellent to work with since we partnered with them back in 2021. Their team is great with communication and they have a friendly, helpful staff. They have provided us with agents that far exceeded our expectations. We couldn't be happier with our choice in using them, and we make sure to always recommend them to others who are looking for help!

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Jeremy Hay
GB

Impressive Service Great customer service, very high quality of outsourced hires, and very data-driven and performance-driven approach to managing teams. Definitely will use at any other companies I work with in the future!

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Cameron Ryther
GB

Helpware is an awesome BPO partner! Helpware has been a great partner for anyone looking for a small to mid-side BPO with multiple locations around the globe. I have really appreciated their transparency and adaptability in working with us as we scale our operations. They have a strong leadership team that proactively ask for feedback in order to improve week over week.

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Joannie
GB

Helpware is Fantastic! Working with the team that is in place is fantastic! Communication is open and having their techs part of our team is seamless to our clients. They provide our clients great customer service!

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