Awful service | Rude customer support Awful service. My order was made in 17/11 and I still haven't received the package. They stated that it will take around 16 days and it has been more than 35 days now and still the package hasn't arrived! Furthermore, the customer service has stopped getting back to us after we complained about the delay. Good job guys, this was supposed to be a Christmas present but it seems it's going to be delivered closer to Easter probably.

Three disappointing diamond paintings I bought three diamond paintings. The first one was mediocre. The second was supposed to be a landscape but I received a vertical image instead. The third was a family custom and the skin colors were so wrong I didn’t even recognize the faces. Tried to contact the “24/7” costumer service but haven’t received an answer and it’s been over a week. Very disappointed.

Decent service and quality product. I really love all of the paintings that I did so far. I started out with simple designs and painted my way through towards the ones like this one. A friend of mine once said “New York Streets” has this retro vibe and I couldn’t agree more. Will definitely order again. Only the delivery was not as fast as I wanted.

Overall I am satisfied with them I ordered two number-paintings (within 2 years) and one scratch painting a few months ago. Everything went well, the products arrived on time, I received products and accessories that correspond to the description. The scratch painting arrived folded and beacuse of this was a little creased. The customer service was helpful and friendly, they sent me another one. Unfortunately, it also arrived rolled up, but in principle it is not their fault, an external company does the packaging at an external site. For the second time, I received a discount coupon. Overall I am satisfied with them.

SCAM SCAM! 8.9. I ordered Professional Wooden Brushes - 9 pcs × 1 $14.95. What came is just terrible cheap plastic zero quality brushes. They don't even have the shape they should have! Totally different goods then advertised. The word "wooden" is even in the name of it and yet, it is not wooden! I want my money back! Worst buying experience ever.