Ordered mid-December still haven't … Ordered mid-December still haven't received my order, no response from customer service and tracking shows item still in China! Have asked Paypal to refund.

AVOID!!!!! Ordered before the new year on the 28th of Dec. It is now Feb. 20 and still no package yet. Tried to cancel the item and asked for refund, but no go. 2 months and no item. I can understand 1 month, but 2 is not acceptable. Avoid at all cost.

Beware of this site! Beware of this site!! I ordered a jacket for my hubby...i ordered bigger as site said jacket ran small... well it ran way smaller than they claim.... also seemed to for like a ladies jacket....i contacted support... they kept sending me a link for their FAQ.... if you buy from them all sales are final... you aren't getting any assistance from them.... i simply asked if i could exchange for bigger... nope.... i get a nasty email... staying all sales are final if due to picking the wrong size...i didn't pick the wrong size..i ordered bigger and it's still small.... so lesson learned..... i lost my money... don't be like me..... learn from my mistake!!!

There is not one single person you can… There is not one single person you can speak to in person, emails are answered 3 or 4 days later. Their website is misleading when it comes to returns. I returned my item to the address they have as their headquarters and now they are stating that's not their address. very disorganized

I ordered a picture from them and it … I ordered a picture from them and it turned out horrible. They took 28 days to deliver it and their return policy is up to 28 days so I can't return it.