Stephanie Olsen
GBWhere is my bday gift? I want a refund My husband ordered my bday gift over a month ago and they finally sent us an email saying our order has shipped. When my husband clicks on the tracking order link in the email-the website is no longer available. Now what do we do or where do we go from here?
Myra Robinson
GBPayed76 dollars for a pair of Chicago… Payed76 dollars for a pair of Chicago Bull sneakers never got them. Can t get in touch with no one What type of bussiness are you guys running.
Christina Nazarenus
GBI ordered a picture from them and it … I ordered a picture from them and it turned out horrible. They took 28 days to deliver it and their return policy is up to 28 days so I can't return it.
FreelanceAdGrl
GBNOT a happy customer. Wish i had seen all the bad reviews before I placed an order with this company for a Christmas gift (order placed Dec 6 2018). Item didn't arrive for Christmas. Item hasn't arrived as of this posting. Maybe it never will. Is this company a scam? The site doesn't seem to have live people who respond to customer questions...much less actual tracking information. A few days after you order, they send an automated email that your order has shipped. But has it shipped? WHO KNOWS. Will it ever ship? WHO KNOWS. If anyone from My Storify actually reads these reviews...SOLVE THIS PROBLEM GUYS. It's pretty simple. Post how long delivery will take from china to the US or other countries. Make tracking information easily available to your customers. Get some real live people to answer the phone number posted on your website. You can stop all the bad reviews with a few simple changes to your customer experience. NOW DO IT.
Mel
GBDo not buy their products! Bad customer service! Fraud! Do not buy their products! If it doesn't turn out the way you wanted it to be, they will not refund you in any ways. Not only that, they take a long time to ship out. You MIGHT get your items in 2+ months or none at all. They are greedy and this is why their business is failing. Oh, did I mention that they closed down their website for about a month now and in no way alerting customers about it? They recently changed their name to FanGears on facebook. Buyers beware! Didn't say I warn ya!