Just okay There are some psychics that are way off and aren't accurate at all. The app or phone calls cut off randomly while in the middle of a reading and you have to reconnect and get charged a second service fee for what is essentially the same conversation. Which isn't fair at all. Keen offers one $25 satisfaction guaranteed refund per month, but if the reading was $100, or you have multiple advisors that were horrible, you can't get credited for those, so it really isn't a satisfaction guarantee. It's a "I hope you stay quiet because we are giving you something" kind of thing. Having only 7 days to leave feedback is ridiculous because most predictions are further out than that, so you can't rate a psychic accurately. There are some advisors that seem pretty good, but considering none of the timelines have come yet, it's hard to rate it accurately.

Your customer service people are very… Your customer service people are very good. I just do not think you value the loyalty of your customers.. Not hardly any discount promotions. Texted or emailed Other businesses do appreciate customer loyalty and show it. Consider this in your operations of your business , you may have more loyal customers.

SnowFireL is AMAZING and will always… SnowFireL is AMAZING and will always keep me returning to Keen, the platform that connects us to the otherworldly. I receive consistent and spot on guidance always.

I always receive excellent customer satisfaction … I always receive excellent Customer Service from Keen. I've been with Keen since 2021. Keen is a very good company. What I admire about Keen they care about your privacy. Excellent service from Keen Representative. I've been with Cassandra love readings since 2021. I rate her at 1000% of excellency.

They are ok but they changed a lot They are ok but they changed a lot. They are now going this thing where you are not getting all your minutes. If you pay for 10 minutes you might actually get like 8.