Declining quality of service Keen wanted to charge me $70 upfront for nine minutes plus the $2.99 "session fee." I'm a senior on a very limited income and that's just a deal-breaker.

Very Sad Experience I was keen for a in depth and compassionate reading. The reader I spoke with is the opposite of what I was hoping for. I mean I understand that readers have different ways of doing a reading. Just disappointed with the quality of service and wouldn’t come back again.

Can do better The customer service is really good but the psychics never respond to emails or pings. There is a reason that feature exists!!! And on top of that, some advisors charge $50 per minute and they don't even respond to emails. Keen should have some regulation or cap on the price that can be charged per minute.

I just have to write another review… I just have to write another review about Keen … yes they are scammers so please beware ! I’ve been using keen for years and ever since 2017 I’ve been told the same thing over and over by the same advisors they are all reading from a script trust me ! It has been 8 years now and they say the same exact thing and nothing they’ve said came true !!!! So out of all these years I have spent thousands with Keen getting nothing back in return but scamming script readings and lies !!!! Keen is a billion dollar company that scams innocent people that are looking for life answers and Keen is there to take Full advantage of that trust and believe that !!!!! Then now they have the 2.99 service charge saying it’s a fee to make their platform better …. No it’s an extra fee to make them more wealthier !!!!!!

SnowFireL is AMAZING and will always… SnowFireL is AMAZING and will always keep me returning to Keen, the platform that connects us to the otherworldly. I receive consistent and spot on guidance always.