magick.com does not deliver! Weeks now and the products have not come. This company does not answer their phone, they send generic emails, and after a while they don't answer your emails. They take your money and then leave you hanging without the merchandise. They have the worst customer service. I don't know how they are still allowed to stay in business and allowed to scam customers, repeatedly.

Got my order in despite being delayed Got my order in despite being delayed. I thought this was a scam at first bc I never got a confirmation email (i did in fact receive one-it had gone to my spam folder). I was actually was able to speak to customer service rep who helped me find my confirmation and got my order in after 2-3weeks. They even let me change my shipping address since I was in between moves. I got exactly what I ordered!!

AWFUL. Shop elsewhere. Would rate Magick.com even lower if I could. I ordered one fairly common book that I wanted to read as soon as possible. It was a few dollars cheaper at Magick.com and I figured I would give them my business instead of Amazon for a change. Big Mistake. A month later now and still has not shipped. An e-mail to their 'customer support' returned an useless message with meaningless excuses. Will absolutely never use their site again.

It's been 87 years... I ordered a bunch of stuff in early march; mostly gifts, & some sage for myself in preparation for eclipse season/Mercury retrogade (iykyk). The birthdays/occasions I wanted gifts for have come & gone, so has eclipse season, multiple full moons & Mercury rx.. and I'm still here, waiting on my package. I've reached out 3 times, first 2 times they said my order will ship "soon", Finally a shipping label was created -- but package still hadn't left the shop. I contacted a 3rd time & was told my order hasn't shipped yet because they're waiting on an item in it to be restocked (they said within a week.. 2 weeks ago). Most stores just put 'out of stock' if they don't have an item, but not Magick. They'll still sell you an item they don't have, to take your $$ and (maybe?) send your order *someday* when they deem fit. At this point I'll be shocked if/when my package ever arrives. Since I've already waited eons, I'm going to give it another week before I contact my bank & file a report to the bbb. Will update this review with an update, good or bad. TLDR; don't order unless you wanna wait 2+ months to (hopefully) get your things.

Ordered on March 11th and again March… Ordered on March 11th and again March 22nd and still haven’t received my orders. I have asked for a refund and no response. Had to download the Shop app to track my order. Received a notification from Shop on April 6th and April 10th saying my order was shipped but when I checked they had not even been dropped off at the post office. My packages are just sitting there. Beyond frustrating. They use the sale as an excuse for delay but the sale has been going on forever. I would just prefer my money back then waiting indefinitely for my order.