I spoke with Tyler on the phone and… I spoke with Tyler on the phone and through email. He was instrumental in giving me advice for the size of cooler that would suit my needs. He was also very friendly and courteous. The interaction with him is what made me choose Bison as the brand of cooler I was going to invest in. I have already shared my positive experience with many friends, co-workers, and family.

I absolutely love this tumbler I absolutely love this tumbler. It is very well made and completely leakproof, even when upside down. It is 94 degrees outside today and held my ice water perfectly the entire day. When I sucked the last drop of water out six hours after I got there ice was still plentiful in the cup.

Great product, great customer service, would recommend to anyone Extremely high quality cooler--took a while to find the right soft sided cooler made in the US. Spent 8 hours on the Florida beach for July 4th, 12 cans, 10 lbs of ice, and almost no melting of the ice while the drinks were even colder than they were in my fridge. Shoulder strap broke on the first use, but the warranty team immediately shipped out a new one for me. Great product, great customer service.

I would've rated my web shopping… I would've rated my web shopping experience higher as I like the layout of site, however I needed to call to confirm the top opening on a cooler due to the images provided not being clear. Your customer service team answered question promptly. Thank you. The product purchased was Bison 12 Can XD Series - SoftPak Cooler Bag.

Great product and great support Great product and great support. I have multiple Bison products and they work for me every bit as well as the "name brand" for a much lower price point. They are not cheap knock-offs, the quality is first-rate. I have had problems with a couple of orders over the past several years, and customer service has always been super responsive and helpful. This probably means more to me than the quality of the product does. Great service is hard to find and sure appreciate it when I do.