Good Support I love Crua tents, and the support was great but they had advertised their lightweight tent at the wrong weight (it double what it was supposed to weigh). They were very sorry and have put that right now and refunded me but it was a waste of time.

Recommed Crua to anyone I dont typically leave reviews often but from dealing with Tony on Amazon I now understand 2 things. 1. is how this company really does go out of their way to help you and are genuine about their service and 2. Is how important reviews are to these smaller companies which is another reason I am leaving this review. I would recommend Crua to anyone looking for camping equipment and am delighted with the product and support I recieved.

Crua in the US! Great tents and great customer service! We are a young family living in central Texas and always looking for opportunities to go camping. But tents designed in the US are not at the same level as the tents in Europe. Ive always been a big fan of the Crua tents and I am glad that they have decided to come to the US. I purchased the Core and the Culla Family but I returned it because I am more interested in the tunnel tents. I got the Quad and have not used it yet but am excited to soon. Returning the Core and Culla was easy and the team was responsive. But I had to drive to their warehouse since shipping the tents back is very expensive. It would be nice if Crua would pay for return shipping. But the people I met at the warehouse, Jesse, are very nice and helpful and it was a pleasure to meet them. Crua tents are the way to go. Add on an Ecoflow Wave 2 AC and it gets very cozy.

The service rep listened to May issue… The service rep listened to May issue and promptly looked to find out what may have caused the billing issue.

Quick and friendly support As always, a nice quick and helpful response from Jesse to my queries on an order.