Absolutely fantastic customer service Absolutely fantastic customer service, answered all my questions quickly and respectfully and taught me a lot. And you can not beat the quality for the price, the military spec 3rd Gen NVG I bought from them would have been thousands more anywhere else and thus this was the only place I could afford them.

Top-Notch Service & Delivery The service and responsiveness from this company is first-rate! My order (placed Saturday on the long weekend) was delivered to another state on the following Tuesday. I expected to wait weeks, and I got the fastest-possible service. (Thanks to the NVG team for working to serve customers when most people were off.) The product is top quality at a very competitive price. A follow up phone call was answered right away and my question addressed immediately. An email inquiry got a timely personal response. You can't get better service. I'd certainly use Night Vision Guys again and have recommended them to my friends. R.M. - Scottsdale, AZ

Sent junk Sent junk, thermal scope had major issues. tried calling several times, after being on hold for 10minutes or so rolled over to voice mail. Finally answered email but not until 30 return policy expired. Got a replacement from ATN but have no confidence in this unit and wanted to return it for refund but they said the 30 day return window gone. Very poor customer service!

I placed an order on February 21st… I placed an order on February 21st through AFFIRM and Nightvision guys sent it 2nd day after AFFIRM approved the purchase without me requesting that. When or if I purchase another Nightvision or Thermal scope it'll be from them.

Save yourself the time…. If you’re in the market for night vision, I'm gonna do you a huge favor and save you a ton of time. Just go straight to Night Vision Guys. They are simply the best. Best prices. Best Service, Best Selection. The nvg market is competitive and they really do set them selves apart from the rest. I just received my nvgs in the mail today. Right after they upgraded my shipping from standard shipping to next day air. For no reason other than to put a huge smile on my face. And let me tell you it worked. I saved a ton of $ going with these guys and I think you will too. Just check them out and you’ll see what I mean