Product still not delivered Ordered the product in October 23 was told would arrive in 3 weeks. Three months later it finally shipped and FED EX delivered it to a wrong address (grocery store). In January said they were working with manufacturer to get replacement. It is now April and they said the same thing today as before. Still nothing even though they took my money. If I could rate lower I would.

I placed an order on February 21st… I placed an order on February 21st through AFFIRM and Nightvision guys sent it 2nd day after AFFIRM approved the purchase without me requesting that. When or if I purchase another Nightvision or Thermal scope it'll be from them.

Impressed Leaving a review about Night Vision Guys on behalf of their excellent customer service. As a relative novice to both the world of NV and thermal, I can confidently say that they will steer you right. In particular Felix, whom I've had much communication with. Felix has gone above and beyond with regard to keeping me updated on my purchases, answering my questions, working with me to facilitate difficult orders, and educating me regarding the nuances of certain devices in comparison with others. I can't say enough how thankful I am for his help. In addition to this, after receiving a few products from them I can say they offer great equipment with impeccable performance. The night vision device I received came standard with a data sheet and as advertised, with extra equipment I was not privy to receiving prior to my purchase. No blems or issues noted after running it a few hours. In general all I can say is that I'm exceedingly impressed with the service and devices Night Vision Guys offer.

Just purchased my second thermal from… Just purchased my second thermal from night vision guys. Customer service has been top notch and incredible response times even on the weekends. Would recommend them to everyone!

Night Vision Guys delivered a great buying experience I had a great buying experience with NVG. Customer service responded quickly and professionally to every email i have sent them thus far. My order shipped out very quickly and the special package price couldn't be beat. I will certainly consider them for my next thermal or night vision purchase. The only thing that would have made my experience better is if the hoodie that came free in the package deal actually fit me (its about two of me too big). Thanks NVG!