Great customer service Had another great order pickup last week. The staff are friendly and helpful. The guys always help me load my ammo purchase into my vehicle, thank you Shane, Jason, and Rich!! Looking forward to another order this week .

I was told 10 business day lead time I was told 10 business day lead time. Today is 10 business days and I can't get a status update. They just keep saying 10 business days. I'll give it a few more days, then I'm submitting a chargeback with the CC company. Update: I ordered on 9/7/2021. I called and texted repeatedly on 9/22/2021 and finally found out they didn't even have the ammo in stock anymore. Now I'm waiting for a refund, if I could give zero stars I would.

This company goes above and beyond to… This company goes above and beyond to find calibers to have in stock during these trying times. I check back often to pick up 9mm and they even were able to find 45 Long Colt that they remembered I requested months ago. They reached out to notify me if I was still interested or had any luck finding any. I took the 45 long colt and would recommend buying here to anyone. They have a customer for life on this end.

Steel City is the best place I have… Steel City is the best place I have found for ammo on line. I have ordered from there 6 times now service has always been good ammo ships faster than the larger places I have used in the past and the prices are much better!!!

THIS is customer service!!! I placed an order , so I thought , about 2 weeks ago. I contacted Steel City tonight and found out it didn't go through due to a mistake I made . Nate texted me and helped figure it out . He then pointed me to a different brand that was $40 less and gave me a code !!! AMAZING customer service !!! These guys rock !!! Let's go Brandon 😉