Lowrance makes so many different… Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd stock a given item that was touted as the newest of some item and 6 months later Lowrance was pushing a newer version of that item. Hard for retailers and even harder for customers

Long time Loyal Lowrance Customer gets Bas Service I ordered a new boat and specified Lowrance HDS Live. Boat Manufacture ordered the Lowrance and received it in March 2021. I took possession of the boat in November 2021. Unit started acting up in November 2023, but I called Lowrnace in December, (out of town, so my flat i missed by 1 month.). Sent Lowrance all invoice on my boat and delivery date. They said unit was delivered in March so too far out of warranty. The Lowrance web site clearly says warranty starts with retail delivery and describes warranty date from when a new boat is taken delivery of, and not when delivered to the boat manufacture. did not seem to matter to the person who had a hard time understanding english. I tried to find another contact means for Lowrance, but they do a great job of keeping that very secret. I'll never buy another Lowrance or Nvionics product again. Very disappointed in how I was treated and the fact they are not following their own policy spelled out on their web site.

I received the wrong item I received the wrong item. I requested item 000-12244-001 but received item 000-14583-001. Now I have to go through the trouble of sending an e-mail after spending time on two calls trying to correct the mistake. All other items were the correct items and the shipping time was quick. Please slow down and insure items requested match items being sent out. Thanks

I've always liked Lowrance I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely disappointed. I find it hard to believe that the GPS on my Elite can't "see" through my canvas T-top.

I had to replace my downscan skimmer… I had to replace my downscan skimmer transducer that was lost a couple of weeks ago. I was able to find it wit relative ease and had it within 2 to 3 days of placing my order.