Hello my name is Isaac Ramos I made a… Hello my name is Isaac Ramos I made a purchase 2 months ago to go on a Box and my Box had not arrived not arrive I am really mad I'm really tired I keep on sending messages and they said they will get to it but they never do You're already made a purchase you want me to want me to do another purchase on a dother purchases on a knowledge incoming fly Box But I only order one subscription Box They learned to the wrong house The tracking number says that the Box is in Colorado Do not live in Colorado I live in California Can you please solve this problem suppose we did fly Box for a present for my brother. Super bad company this is the last time I will purchase something with this company it's really badI would not recommend you for no know of my family or friends.

They catch! I have been an ambassador for Trueflysupply for awhile. I must say these guys provide a superb monthly service! The flies are high quality, the fly selection superb, fishing advice is accurate for each individual fly, and they work! Whether a beginner or a few years under your belt, give us a try! I myself have caught some nice fish on these flies as of late. You won’t be disappointed. @gafly3187

Very poor customer service Tried several times to connect truefly supply about missing subscriptions boxes and keep getting an automated response of "your request has been received and is being reviewed by our staff " and that is as far as it goes. I have not been contacted by support staff about my issue that I am having not receiving my last two subscriptions boxes. It's sad I paid for a six month subscription and only received one box. I'm beginning to think they do not care about the customers. The subscription box I got was for fly tying as I am an avid tier and also volunteer with local classes to help teach fly tying, the first box I got was great I enjoyed tying the pattern they had sent the product is quality just the customer service need a ton of help to bring the standard up.

Great service! I had a great experience with these guys. My package initially got lost in the mail and after I contacted them, they sent another plus additional flies to make up for the USPS mix up. Then I still ended up getting the original package. These guys are awesome, great flies and great customer service.

Product: Effective. Service: Above and beyond. I love the customer service. I had a problem and expressed my thoughts. Received an email from the CEO asking for a personal telephone call. Problem resolved. Worked out great for both parties. I got what I requested and you got a customer for life. Thanks, guys. You do good work and have a good product. Keep it simple. Keep it honest. Keep it valuable. Keep it coming.