Jan
GBMichelle was very helpful Michelle was very helpful, answering all my questions and put me at ease since this was the first time I have bought gold. I even got to talk to Nick Grovich for a few minutes! Highly recommended.
customer
GBYou followed the process exactly as you… You followed the process exactly as you had told me it would be. I of course was pleased with that. This being my first experience working with AmFed I have one suggestion, I thought the time delay from when my check I sent was cashed, the funds removed from my checking account, and the email with tracking numbers was longer than I expected. If you could shorten that time frame it would be more assuring.
Raoul Edmund
GBPerfect for first-time or veteran buyers of bullion As a first-time buyer of bullion, I was understandably a little reluctant and hesitant to get my feet wet. I had called other firms and was put off by their attitude. They sounded like they were doing me a favor by even talking to me, and stipulating in a very condescending manner that they had "minimum purchase requirements" for even letting me in the door, which ranged from $2K to $2.5K. Can you imagine? What a turn-off for someone just wanting some answers to questions. Thankfully, I found AmFed. Not only were they nearby, but the staff (Michele, in particular) was outstanding, making me feel welcome, answering all my questions, and presenting a number of options for purchasing bullion. I am a lifelong fan now. I will be returning to AmFed as soon as I can. Thank you!
John Quatrini
GBFor me everything is about…Personal touch! For me everything is about relationship. I call AM FED because of the personal touch I get from your people. Carl Ladas is always courteous, responsive and professional. He takes care of business and provides great customer service with a sense of urgency I seldom experience.
Yolanda
GBMy time with AMFED I had a wonderful & friendly conversation with JP. He called to the discuss the materials he had recently mailed to me and offered a recommendation followed with an explanation. As a first-time gold investor, I appreciated this. JP was very helpful & patient while answering my questions. He gave me an overview of AMFED & provided security tips. It was a very good experience! Thanks JP!!!