Concerned I was concerned that I hadn’t gotten my order yet so I called.She said” lets find out where you’re package is.it’s in Chicago waiting to be mailed to you.she then explained that packages like this are handled in a more secure manner which takes longer than usual. After receiving the package I saw no damage on the surface so I opened it up, everything is perfectly packed. Very professional from beginning to end.

For me everything is about…Personal touch! For me everything is about relationship. I call AM FED because of the personal touch I get from your people. Carl Ladas is always courteous, responsive and professional. He takes care of business and provides great customer service with a sense of urgency I seldom experience.

You followed the process exactly as you… You followed the process exactly as you had told me it would be. I of course was pleased with that. This being my first experience working with AmFed I have one suggestion, I thought the time delay from when my check I sent was cashed, the funds removed from my checking account, and the email with tracking numbers was longer than I expected. If you could shorten that time frame it would be more assuring.

It has been a pleasure working with Don… It has been a pleasure working with Don for the past few years. He always takes the time to answer questions and help me become somewhat knowledgeable. I greatly appreciate the emails and podcasts that Nick provides. The ladies handling the phone calls have always been very professional and helpful. Nick has a great crew! Thanks to all of you. George

Great customer service Michelle was polite and understood what I am trying to do by purchasing gold. Very helpful with my decision making.