My order said it was shipped on April… My order said it was shipped on April 1st, but when I check the tracking with FedEx it says that only a label was created and that they never received the package from you. I've reached out 5 times already about this issue. The 1st 2 times I was told to give it a few more days. Then I was told that my order would be REPLACED and shipped out ASAP, but that never happened. Then I was told my case would be sent up as "priority status" but I never heard anything back. I was told to contact again on April 29th, only to find out the chat option isn't available. What am I supposed to do about my order? I preordered the signed Rhonda Rousey book and it is currently sold out. I feel like this issue could've been resolved the FIRST time I contacted you about it, but here we are, and I'm STILL getting the run around.

Efficient service and a wide range of products The books and authors available were wide-ranging, relevant and popular. Items were shipped exactly when I was told they'd be shipped and arrived 2 days later.

One Happy Daughter Simple order process. I was kept updated on the release schedule and once officially released, the book was delivered to me within a few days. Excellent service, and one happy daughter. Thanks

I received my book that was signed by… I received my book that was signed by the author yesterday. Wow! I was so impressed with the delivery and the great care in the packaging of the book. It was brand new with no visible marks and wrinkles. I loved the certificate of authenticity that was enclosed in the book when you open it from the very beginning. Thank you so, so much! I will definitely be ordering from you again in the future. 😊

great price on the item (slight damage) Pricing and the availability for an autograph is great. I did not find it clear the long delay in shipping as it was meant to be a gift that showed up late. My book cover had a tear which is disappointing.