Excellent service and products. I made a mistake with my design and spoke with a representative who walked through the process. I was very pleased with her and the product I received.

The site was very easy to use The site was very easy to use. The only thing that confused me was designing my own front cover. I used a free trial of adobe to edit a PDF and it worked flawlessly

Value! Value! I have done a number of books for various people. Usually one off books but this book will be many more and to have a prototype of what you do is very helpful. The book is 240 pages. My files were not final for the prototype which was ok, I am familiar with the printing processes and wanted to see things like binding, RGB vs. CMYK, alignment, trimming, etc. One thing I found out was I need to proof my final file better. Somehow when I converted to pdf, my application screwed up. No matter, it will make me look better next time. Bottomline, very pleased using your company.

Need better support… The instructions on preparing the book were wrong, and after all was said and done, they printed it incorrectly—the 50 pages twice.

BookBaby.com exceeded expectations in… BookBaby.com exceeded expectations in customer service, delivery, and general look of the book that we ordered. This was a relatively slim book of art for a high school program, but it was the first time we tried it, and it was a rush order. I was very worried there would be production problems or delays -- there were none. All of my emails were returned within a day and there were no problems. The item was shipped to us early and exactly what we asked for, and as proofed using the websites automated system. I am instructing the next year's class to do it exactly the same.