Daniel Royle
GBSorted order issue Had an issue with the order due to manufacturer not making the product anymore. Paul and Amber sorted it out promptly and fairly. They were very kind with the outcome.
Jean Powell
GBAaaa I made a mistake by not reading their shipping policy. They were quick to respond when I had questions about their shipping policy and the item I ordered. The wallet overall looks really amazing, but upon closer inspection I noticed that there was a smudge on the writing, barely noticeable at all unless you are looking at it close to your face. I got it for a birthday present, and I noticed after I had given it to them. They said that they didn’t notice nor really cared because the art was AMAZING!!!!! I will say that this store does have an amazing return policy though!!
Julian Ramirez
GBGreat Customer Support I had ordered a necklace for a friend for Christmas and it never showed up, so I emailed customer support and Amber was very very very supportive and helpful. She got a replacement sent out immediately! Very great customer support
Roger Alcalde
AUSent my package to wrong address Sent my package to wrong address. Immediately used the support for the website. Paul helped me out and was quick and efficient with his work. Wonderful support. Wasted no time in sorting out the problem.
Esme
GBExcellent customer service I was worried that they wouldn't get to my email in time to have the correct address put in to the order , However Autumn was able to help me out in a matter of minutes. I am thankful that she helped me and got to my email as fast as she did it made me feel reassured that they cared about their customers.