Roger Alcalde
AUSent my package to wrong address Sent my package to wrong address. Immediately used the support for the website. Paul helped me out and was quick and efficient with his work. Wonderful support. Wasted no time in sorting out the problem.
Will
GBI have ordered two items for my son's… I have ordered two items for my son's Christmas presents from this site. They don't send tracking information. They send you to an app. The app does not have the tracking information for my purchase. I'm worried that they won't arrive in time and since they don't offer you any semblance of an estimated time, it's impossible to gauge. Really bad approach. I won't be doing business with this site again.
Sam
NLCapsule Corp. would be proud! High quality items and no lies about delivery time. Everything is clear and the customer support is just great. Very happy with my purchases. A special thank you to Amber for her assistance.
Esme
GBExcellent customer service I was worried that they wouldn't get to my email in time to have the correct address put in to the order , However Autumn was able to help me out in a matter of minutes. I am thankful that she helped me and got to my email as fast as she did it made me feel reassured that they cared about their customers.
Kristin
GBVery prompt and helpful customer… Very prompt and helpful customer service through chat with Autumn and phone call with Paul. Some newly uploaded product had the wrong price. Autumn put in a ticket to get it corrected and Paul created a draft order when the ticket hadn't been processed as quickly as Autumn expected. Very pleasant customer service experience all the way around!