Avoid this online store for DBZ items I requested to cancel 2 orders since shipping takes forever and the figures will not make it on time for a birthday gift. Got no response from customer service for 12 hours, then all of a sudden I got an email saying the shipping labels for both packages had been made and customer service started responding. They stated they couldn't cancel since the orders already shipped. They don't pay for return shipping and you have to ship back to Canada so I'm pretty sure they saw my messages and shipped out my orders so I can't cancel. Avoid this online store.

Autumn was a great help to locate my… Autumn was a great help to locate my package, quick response, helped me with all my doubts very polite!

Great Customer Support I had ordered a necklace for a friend for Christmas and it never showed up, so I emailed customer support and Amber was very very very supportive and helpful. She got a replacement sent out immediately! Very great customer support

Very prompt and helpful customer… Very prompt and helpful customer service through chat with Autumn and phone call with Paul. Some newly uploaded product had the wrong price. Autumn put in a ticket to get it corrected and Paul created a draft order when the ticket hadn't been processed as quickly as Autumn expected. Very pleasant customer service experience all the way around!

I had ordered the wrong sizes for… I had ordered the wrong sizes for the apparel I purchased, email the support team and they replied back to me within an hour and updated my order to the correct sizes, thank you to team member Autumn for you help regarding my order. It was greatly appreciated.