No existent customer service No existent customer service, haven’t been able to reach customer service for over a week now. Tried online chat and email.

The EXHobby product selection is really… The EXHobby product selection is really good. I enjoy searching for products and am not overwhelmed by the number of options. The site provides good detail into the products.

Great Customer Service "I was very pleased with the speed & professional service I received for my questions about my recent purchase. Evelyn Ji was very knowledgeable and answered all my concerns with her prompt reply. George Bruss Loudon, TN, USA"

Bad charger replaced promptly! I'll be back! My son received an RC Truck as a birthday gift but the batteries wouldn't charge. I reached out to ExHobby and they promptly sent new equipment to rectify the issue. Now we're up and racing, and my son is thrilled with this high-speed toy! I was thrilled with the customer service. I can't imagine buying a radio controlled device anywhere else after this experience. ExHobby has won a loyal fan and customer.

Shipping mishap fixed Several mishaps in shipping items. Evelyn in customer service tried to remedy with missing parts. After receiving partial replacement, she offered a 50% discount to get another plane with the missing pieces included. Bam. Thank you so much. It might take a little time but if you have a problem, these guys will get it done. And the planes are good value