Bad charger replaced promptly! I'll be back! My son received an RC Truck as a birthday gift but the batteries wouldn't charge. I reached out to ExHobby and they promptly sent new equipment to rectify the issue. Now we're up and racing, and my son is thrilled with this high-speed toy! I was thrilled with the customer service. I can't imagine buying a radio controlled device anywhere else after this experience. ExHobby has won a loyal fan and customer.

Outstanding customer service Outstanding customer service! Excellent communication, quick resolution and follow up to ensure my satisfaction. This is the way customer service is supposed to be. I highly recommend Evelyn and the team at E X Hobby. (Items were missing from my order and the team promptly resolved the issue in the smoothest experience possible) I will continue to bring my business to EX Hobby.

Shipping mishap fixed Several mishaps in shipping items. Evelyn in customer service tried to remedy with missing parts. After receiving partial replacement, she offered a 50% discount to get another plane with the missing pieces included. Bam. Thank you so much. It might take a little time but if you have a problem, these guys will get it done. And the planes are good value

Fly like you want. EXhobby,,,, the manufacturer of the best rc plane ever! Recently purchased a 400mm Warbird(Spitfire), what a gem of a product. Does EXACTLY what it says on the box & much, much more. Will provide anyone who has a keen eye on the hobby with an excellent piece of kit & introduces the lesser enthusiast of rc flying straight into the action. A quite brilliant item to the collection, thank you EXhobby, Volantex RC. Happy customer, highly recommended product.

I JUST got into RC !!!! EXhobby goes above and beyond I JUST got into RC, and was very skeptical of going online to find hard to find replacement parts/ Batteries. Evelyn at EXhobby gave me all the assurance I could go online to a trustworthy site. She went above and beyond with my questions on my Smaller order. I then Purchased a Light RC plane from their site, received it Quickly! Next orders will get increasingly Larger. They are on my Bookmarks list of Go to Online Shopping.