Broadmoor RV SuperStore Inc.

9145 Saint Thomas Drive, PO Box 2384, 99302, Pasco, United States
http://broadmoorrv.com
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About Broadmoor RV SuperStore Inc.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck. Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually. The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it! Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.

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Don Felts
GB

Upset purchaser Broadmoor employees are so friendly and helpful when purchasing; afterwards not so much. General Manager Travis Blake sent a letter to contact him if unhappy about anything. Won't return phone calls, always "off today" or "on vacation". House batteries were each 1 & 1/2 quarts low on water- ruined and had to replace right after sale.

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Thor Angle
GB

Two trip to get warranty issues… Two trip to get warranty issues corrected. Have been asking for code to the gun safe for a year and a half with NO response. The gun safe code is supposed to be part of the manufacture's documentation package. Contacted trailer OEM regarding safe code. Had a reply within 24 hours. Opened safe and found documentation inside safe!

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Janice Baker
GB

Our salesman Jeremy was extremely… Our salesman Jeremy was extremely helpful and listened to our list of requirements. We informed him we’re going to look around and to be quite honest, after spending the day seeing what other stores had to offer, we came back and bought the very first trailer we looked at because it was perfect!

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Arturo Barrera
GB

Marta was very knowledgeable about the types of travel trailers and vehicles hauling capacity Marta was very knowledgeable about the RV's and what would fit our needs best. We talked about what type of vehicle we had to do the hauling, the type of travel we expected to do and she fit us with the right travel trailer. It was a great experience.

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Henry Mengarelli
GB

Broadmoor RV = Professional,Knowledgeable, Helpful❣️ We were just looking, we had no idea we were going to drive home in our new RV. Chris took a Sunday afternoon to show us several RVs. He treated us like family. We trusted him. He promised to take care of us, and offered us a deal we couldn’t refuse. We are so happy with our purchase!

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