Broadmoor RV SuperStore Inc.

9145 Saint Thomas Drive, PO Box 2384, 99302, Pasco, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About Broadmoor RV SuperStore Inc.

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck. Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually. The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it! Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.

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Brian Williams
GB

Repeat customer I've purchased 2 RVs from Broadmoor now and had service completed once. Both experiences were great. The purchases were completely no-pressure and I received fair deals both times, and service was completed on time and on schedule. If I ever replace my current rig, Broadmoor will be my first and likely last stop.

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Don Felts
GB

Upset purchaser Broadmoor employees are so friendly and helpful when purchasing; afterwards not so much. General Manager Travis Blake sent a letter to contact him if unhappy about anything. Won't return phone calls, always "off today" or "on vacation". House batteries were each 1 & 1/2 quarts low on water- ruined and had to replace right after sale.

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Gary S.
GB

We were super pleased with the product We were super pleased with the product, sales people (Chris), techs (Charles) and finance (John). Super nice people throughout the process - orientation was excellent. Only suggestion would be to make buyers aware of some of the optional items we learned about in the orientation, while making the initial purchase decision. Know we will have many years of enjoyment with our Outdoors RV Mountain Series travel trailer. We’ll be back for good service by Broadmoor.

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Garrett Cummings
GB

Great experience! No pressure! Great experience overall. Jeremy was our salesman and was great to work with. Charles did our walkthrough and thoroughly explained everything. Extras/options were explained and offered throughout the buying process but was never pushed excessively. Broadmoor supports many local events and we wanted support them, and are glad we did.

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Still waiting
GB

Why bother because you won’t post this… Why bother because you won’t post this on any platform. I will continue to badmouth Broadmoor RV unless someone is serious about resolving simple issues. I have told my son and 2 families not to buy from Broadmoor. They bought from other RV dealers. So who cares right?

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