$500 worth of strings for $100 It was a little difficult to identify the exact strings I wanted as the names didn't match up with the way they are marketed in retail outlets. That was the only issue I faced. Once I started the order process everything was smooth. Selection, check-out, confirmation and e-mail updates on the status were very satisfying. I received the strings exactly on the day I expected them and I have been thrilled with them since. I was also surprised to find TWO (2) Notes of thanks within the package. The obligatory form letter "thank you" from the President (although my name was written in pen as well as his signature) was included but there was also a hand-written thank you note from the guy who fulfilled my order (Steve, if I read it correctly). Simple, yet elegant personal touch.

These guys have a passion for strings! I have ordered now 3 times and each every time my strings order arrived correct and before promised. [Nice Job Guys] It is really great to meet up an outfit with such great customer service. And given I have two old Martin guitars, a Fender strat and Jazz bass plus a violin, banjo and mandolin they have not seen the last of me!

StringByMail.com Strings By Mail is a very good family-owned company to do business with. They are very customer service oriented and take the extra effort to be your best source for the things they offer. I will always patronize them at every opportunity. Thank you for being there for all of us. Jeff

Second to none. Strings By Mail always does an incredible job. Their products are a great service to the guitar community and one of the few places I can find MANY of products I have come accustomed to using. They are always professional and ordering is always simple and painless. :)

Excellent price, product and service! Easy fast shopping/ordering experience. Product was exactly what I was looking for, and the price beat all other sites I have ordered from in the past. Shipping was fast as well. I would definitely recommend this site for string purchases! And a FREE sticker!!! Went right on my music stand! Thanks!!