Looking for a product to meet my needs saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with a very knowledgeable person. By this time I knew if the price point was near my budget i would buy. I own 3 units very promptly delivered and preparing to buy more. The product also exceeded my expections...

Excellent customer service! Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yeah ..the hose :) Very good quality and works just as described. Thank you for being there.

With the recent transition Smart Tech… With the recent transition Smart Tech Products took on after merging with another plastics manufacturer of dog training equipment, I was pleasantly surprised they honored my request from over a year prior an notified me of their surplus inventory. That alone speaks volumes about their customer service. Thank you!

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

Finally received my hose! Finally received my hose after waiting, for what seemed forever, for them to get back into production after their mishap. Am currently trying it out in 30 degree weather and so far seems to work as advertised. Looks to be of high quality and made in the USA!