Exceptional customer service Ordered the heated water hose back in December for my RV and used it without fail until two weekends ago. Dropped the hose will putting it back in the RV and literally broke the fitting off the hose. Emailed customer service describing the situation, along with a photo of the broken hose and SmartTech had a replacement hose in route to me before I even got the damaged one returned. Really appreciate the great customer service and standing behind their product. Highly recommend.

Heated Water Hose - FreezeFreeHose -and-Add-A-Stat Thermostatic Controlled Outlet I ordered these items: Heated Water Hose - FreezeFreeHose and Add-A-Stat Thermostatic Controlled Outlet. They both are working great! The Add-A-Stat turns on at 35* just as stated. And turns off at the right time too. Thank you for this product! I highly recommend these 2 products.

Exceptional customer service This is the second time I've ordered from this company and was again met with exceptional customer service. They really went above and beyond to accommodate my needs on a freeze-free hose. I highly recommend them. That sort of customer service is a rare treat.

Handy adaptors They seem well made and saved me from reversing my whole garden hose system. I was installing a garden hose filter that needed to run in a specific direction. Instead of having to move all my garden hoses around, I bought these and installed my filter.

A five stars... a great company... great products... great prices!! I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great. This is a great company!