Frost free rv hose Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the last cold snap in the spring when the hose froze . I returned it and the thermostat and just received a free replacement of both , I also purchased a second hose as an ounce of prevention as we will be full time rving again this winter . Very pleased with the overall performance and prompt pleasant conversations and response with customer service . It is a sturdy well built product !

Excellent customer service! Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yeah ..the hose :) Very good quality and works just as described. Thank you for being there.

Great experience and products! Very helpful in guiding me to the products I needed. Fast shipping. Quality products. I have only been able to put together one sewer hose so far with the heat trace. I also bought the Add-A-Stat to conserve electricity. I went outside when the temperature dropped below the turn-on temp and I could feel that the hose was warm.

Looking for a product to meet my needs saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with a very knowledgeable person. By this time I knew if the price point was near my budget i would buy. I own 3 units very promptly delivered and preparing to buy more. The product also exceeded my expections...

Extremely Pleased With New Ownership Don VonderBurg and the new team at SmartTechProducts have been the best thing to happen to this decoy company in a long time . I’ve received incredible customer service from this new team in regarding my PlastiDuk decoy purchase . They went above and beyond for me . I am a customer for life and will be buying dozens more decoys this summer to add to my spread . Thanks again . -Gary