Andrew
GBGreat Service! I had trouble getting a coupon to work on the website and Colby did a great job helping me to ensure it was applied to my order. He even called me to ensure my billing and shipping addresses were correct! Great service and prices, I would highly recommend this company.
Martin
GBPrice and Trust just right I have ordered several times from MPGEAR due, at first, to their wide selection with great pricing, but subsequently recognizing I am able to always trust there people to ship the correct items and do so on time. Seems like a great win-win to me.
MPG633125543
GBHelpful customer service. Suboptimal packaging. I was new to your website as I found a good sale that introduced me to it. The sale expired by one day as I was waiting daily on a 10% off new user coupon (which wouldn't have worked anyway since it was a sale item - i missed that part). I called and received a portion of the sale price which was not sufficient for me but appreciated. 1 week later the sale returned (odd, but OK). I purchased the Arcteryx Altra 85 pack. Of note the pack came shipped folded up with the (removable) waist belt also folded rather than removed and packed around. Not the worst thing but probably not ideal. All in all a good experience despite my learning curve to your website tendencies and the slight packaging issue.
Eddie
GBA pleasant, easy way to buy something I needed. The pricing was very good...I had been watching and waiting for a good deal. The Thule feet were shipped and arrived as promised. No hitches at all. Installation on my Subaru Outback New style roof rack was easy. It is a very solid mount and enables me to use all the Thule accessories I've accumulated through the years. No need to buy overpriced stuff directly from Subaru!
Stan Schultz
GBGreat price. Exactly as advertised. Honestly, I expected to be surprised when my shipment arrived. I thought the item would be different than I saw on the site, or that it would take forever to receive, or that I would go through hell contacting the seller. Wrong, wrong, wrong. I was surprised, but only because the item was in fact brand new, as advertised, shipped immediately, and they answered my e-mail within hours. Go for it, these guys are the real deal.