becky g
GBunable to print and zero customer service Twice I’ve ordered and tried to print music from this website. Twice I’ve been unable to print. I tried from a phone, a tablet, and a laptop this last time. The first time I was able to successfully cancel my order. The second time it is not an option. There is no customer service which is my biggest complaint. The chat bot is useless. I called the customer service number well within their operating time and it went straight to voicemail every time. I submitted an email and still no response. We won’t be using music notes again nor recommending it.
P Kirk
GBTheir hard copy prints are a joke Their hard copy prints are a joke. $30 for a set of single sided pages in a folder...and arrived folded in half. This is useless to me and no better quality than what I could print at home. At least bind it into a booklet or something.
Dr. Mark Taylor
GBMusicNotes is a super-important tool for my lessons! MusicNotes is a super-important tool for my vocal and instrumental lessons. It is a great resource for repertoire, especially in the popular genres. The player apps enable the isolation of parts of the score and, in the older legacy version, the isolation of specific phrases. I recommend it to all of my students, especially those that don't read music very well and those that struggle with pitch accuracy. Dr. Mark Taylor, Dr. T's Music Lessons
Kara
ILA convenient way to get sheet music immediately It's a convenient and inexpensive way to get sheet music that can be immediately downloaded. Several arrangements are usually available and can also be transposed. I use the app on my tablet so I don't always print my music, I have everything with me. I have to put a date on this but I've been using them regularly since 2008
Dan
GBCustomer service sucks Customer service sucks or is non-existent. ------------- It's interesting. You contact a company like Musicnotes, you get a response that blatantly displays ignorance. Then, after you expose their lousy behavior publicly, they try to save face by "apologizing" if you weren't happy with their ignorance.