Excellent customer service. I purchased a dromedary bag from OMC gear recently, there was a minor issue with another item out of stock that they informed me of quickly and clearly. The options offered with regard to the out of stock item were meaningful and broad. They responded promptly to my questions with direct and clear answers. The items delivered were in outstanding condition, were well packed and arrived promptly. A first class establishment. Highly recommended.

Quick service, Great product I ordered a pair of bc xc skis for a christmas present. OMCGear had exactly what I was looking for, brand new, for cheaper than anywhere else I could find. On top of that, they shipped to Alaska quicker than most orders I've experienced from "the lower 48" and didn't even charge as an oversize product! Great experience, quick service, would definitely recommend them.

Super satisfied - Patagonia Jacket Ordered the "Patagonia Tres 3-in-1 Parka - Men's" from OMCgear's online store. OMCgear were the ONLY website I could find that had this jacket on sale on Cyber Monday, price: $413 (inc.taxes, free shipping). I had bought the same jacket from the Patagonia store for $652 (inc. taxes) that same morning, went to return it immediately after finding OMCgear's deal. The jacket arrived in my New York apartment in perfect condition less than three days later. Incredible service.

excellent service I have dealt with omc since the 90s..i really like their downtown location.. they have embrace the medium of the internet which extremely important and helpful..I have always admired their customer service and their expert knowlege..I have been climbing and backpacking for years and their philosophy and knowlege mirrors mine.. THANK YOU OMC..

Dishonest Review Process I purchased a pair of Salewa Gore-Tex waterproof hiking boots one year ago. After the first long hike, both boots developed major leaks. I tried to review these boots so as to warn others but the review could not be accepted because I did not recommend the product. The review form asked me to prove I was not a robot. I did. The form acknowledged that I was not a robot. But when I submitted the review with one star and a negative recommendation, I became a robot and the review was rejected. Stay away from this company.