Five Star Shopping Five stars. Great customer service. Great shipping. Item was delivered promptly. Very happy with everything about this store. If you're into DnD, anime, manga, comics, video games, or Funko Pops then you'd do well to shop here.

3 months after expected delivery and still no update I cant speak to the quality of the product because it hasn't arrived yet. I've been sent emails to rate my item because it essentially supposed to be here last May. I reached out a couple months ago and was told I would get an update but haven't received a single update

The company itself was amazeballz The company itself was great, other than the delay from the factory that held the figure I was immediately notified and had super quick response times. They were super helpful and really kind people. Would recommend if you're looking for great customer service and an awesome selection of figures.

Great Customer Service There were issues with my order, but Dragon Novelties did right by me. I would definitely purchase from them again.

unpleasant communication I'm going to state for the record,I do know there's delays, I work in distribution so I'm aware of such. I do however have a problem with this store and it's communication. Employees are disrespectful, smart asses, rude..just for me asking what was the progress of my preorder since they never seem to send out any updates on delays ....it started out good. I mean Sebastian called me about a description error on Shopify but after that....just down hill...hopefully can get my model soon since it was suppose to be here in Q1 it's nearly Q2 and still nothing;holding on..but I mean...they even charged me 225 and then secretly dropped the price to 197 for the preorder.. anyways after hopefully receiving model, I will be shopping somewhere else