Helpful customer service Bought a pair of DC Banshee snowboard pants in anticipation of an upcoming trip. Day 1 of the trip and the seat gets two medium size rips and by day 3 there was a third rip. Needless to say, frustrating. Got home and called DogFunk and they quickly arranged for an exchange, no questions asked. All in all, a little disappointed with DC (the pants were good otherwise), but would definitely purchase from DogFunk again due to helpful customer service.

Great customer service Great customer service. Unlimited return policy is amazing also. I order boots, they were too big. I sent them back and got the next size down. Couldn't ask for more.

Most Helpfull Service Ever Very happy with the service and items. I ordered the wrong stuff, twice. Dogfunk made the return process painless and effortless. I also had my stuff shipped to the wrong address, twice. Dogfunk intercepted the deliveries and got it to me fast. Also, a lot of what I ordered went on sale days later and they gave me the difference immediately. Overall I spoke with about seven customer service agents and all were pleasant, knowledgable, and helpful.

STAY AWAY FROM THEM after placing and order an waiting 7-10 days, all I received was a cancellation of my order. they just told me they are not comfortable in shipping my order AFTER WAITING FOR 7 DAYS! Will not place another order with them. RE: dogfunk - ORDER 18840822 (LTK491038504802X)

Really? Totally crappy service. I received a box with no packing material and I spent $150 on a watch which was not in its original box and completely without users booklet or warranty info. When I complained, they ignored me. I would stay away.