Find another dealership. Trust me! Dealership displays poor management and a take your money and run mentality. Horrible customer service. No Follow up after the purchase. The associate that delivered the RV arrived 2 hours before the scheduled delivery time. I needed a 20ft hose which I had to purchase at the local rv service center in town which cost me 60 dollars plus he locked the RV Key in the RV and had to enter the RV by crawling through the storage compartment in the bunk house. Fridge didn’t work..trying to get that fixed has been a nightmare even with a warranty. Dealership needs to stand behind the product better. Absolutely awful experience. Will never go back

Excellent Experience My husband and I had a wonderful experience with Family RV. We have been shopping around for a travel trailer for about a year and never could get what we needed in our price range. After working with Rylon Glass he was able to do just that plus awesome customer service. He answered our many questions without making us feel like a bother or unintelligent. We highly recommend Rylon to anyone looking for a recreational vehicle. Kyle and Bethany Browne Andrews, Texas

Great experience and customer service! Called before I left on 2 hour drive, spoke with Zach, told him what we where looking for, on our way he sent text of options they had, upon arrival he was super helpful. My son purchased his first camper! Was a all day deal doing finance and preparing camper, but Zach was there thru the whole thing and stayed to the end to even walk us thru the camper and all the functions. Just want to say Thank You sir for making us feel like a true customer!! We will refer more friends your way. Also would like to thank the service crew for cleaning and checking the camper out before us taking ownership.

Update Update: Received my RV back from Family RV. Hopefully all the repairs have been addressed and fixed. A Pleasent Experience

Transport Driver While I have never visited Family RV, they will be a company I keep in mind for future purchased. As I was heading south to Talladega, I ran across their transport driver. The day was windy and challenging. He told me about Family RV and seemed truly proud to be a part of the business. Before leaving he prayed for safety over my trip. As I now am driving south, he and his words continue to somehow give me comfort with this trip. It is refreshing in this day and age to find someone is proud of their workplace and proud to be a Christian. Keep up the good work and good hiring practices Family RV.