Great Clothes - Employees should help all customers I love the clothes.The fit is great. I don't like going into the stores though because age discrimination is real at the stores I have visited.

Avoid dealing with this company Horrible experience recently. Ordered a few items and one was not included in the package even though it was on the shipping label. Company has not been responding to my emails and I'm assuming this will never be resolved. Leaves and awful taste receiving such bad customer service.

Rude, obnoxious employees We went to their store in Glendale, Arizona, and they had a man at the door, who demanded to know what we were going to buy. We told him we needed to look around to see if there was anything we wanted. Refused to let us in without detailing exactly what we would buy. We are retired, and not some punks looking to steal. Never heard of such conduct at any store, and we turned around and left, never to return. We talked about it later, and got the impression that he was enjoying himself acting like a jerk.

Terrible experience shopping site. Slow, frustrating web site. By the time you see any product you are no longer interested in waiting, waiting to see a different angle, waiting to see if they have your size or color. Also, very limited on selection so what's the HUGE DELAY...Frustrated will not visit or buy from site again!!!

Cheap stuff I purchased a women’s short last summer which i can’t wear anymore as its waist elastic band does not stretch anymore, it is all loose. The customer service from American Eagle refuses to replace it or refund me because the shorts have been worn, even though i wore them 5 times at most. Looks to me the merchandise they sell is cheap! Won’t get caught anymore buying their stuff.