Okay Products, Expired Food I love their jeans, but I can't really say the same for their shirts. The shirts they sell seem exceptionally plain and flimsy in comparison to their prices. When I visited in store a while back, I remember that their Sour Patch candy were expired :( Overall, not a great experience in store but okay products.

Great online return experience After being denied by instore pacsun for my online Christmas gift paypal return, instore American Eagle returned items bought online with paypal purchased around same time. Clerk was nice too! Thank you AE!

Terrible experience shopping site. Slow, frustrating web site. By the time you see any product you are no longer interested in waiting, waiting to see a different angle, waiting to see if they have your size or color. Also, very limited on selection so what's the HUGE DELAY...Frustrated will not visit or buy from site again!!!

Excellent Services I normally don't spend over $20 when I purchase denim, but when it comes to this company, I am willing to spend a ton. The denim jeans are always great quality, and even better in person. The jeans are definitely a investment, that I recommend. The shipping is good as well. This is a great company to buy some good fitting, and looking denim!

Rude, obnoxious employees We went to their store in Glendale, Arizona, and they had a man at the door, who demanded to know what we were going to buy. We told him we needed to look around to see if there was anything we wanted. Refused to let us in without detailing exactly what we would buy. We are retired, and not some punks looking to steal. Never heard of such conduct at any store, and we turned around and left, never to return. We talked about it later, and got the impression that he was enjoying himself acting like a jerk.