i love the jeans they sell i love the jeans they sell, also love their shorts and shirts they are super cute and whenever i shop there they never disappoint me at all!

I have had wonderful expierences… I have had wonderful expierences shopping at the stores or even online. People are typically friendly and helpful in the stores I shop in. Which is why I always keep bringing my business there. There has been some mishaps with ordering online and in store a couple of times but when I talked to customer service on how to fix it they had always been more then helpful and fixed the mistake they had made. Mistakes happen but it’s in how they handle the process that helps make all the difference in your experience as a customer.

Great online return experience After being denied by instore pacsun for my online Christmas gift paypal return, instore American Eagle returned items bought online with paypal purchased around same time. Clerk was nice too! Thank you AE!

Avoid dealing with this company Horrible experience recently. Ordered a few items and one was not included in the package even though it was on the shipping label. Company has not been responding to my emails and I'm assuming this will never be resolved. Leaves and awful taste receiving such bad customer service.

The only Jeans and shorts I wear The only Jeans and shorts I wear! Absolutely love!! I mainly order online and the deals are awesome. The Jeans/shorts are great quality and a perfect fit. From the mom jeans, straight leg, tom girl, etc.. No issues at all I have 23 pair of jeans and 9 shorts as of right now. I'm going to keep adding on to my collection. If you have an issue customer service will take care of you!! No complaints so far and I've been shopping at American Eagle for years. If you are looking for a good quality and a pair of nice fitting pair of jeans/shorts American Eagle is the place to go!!!