American Eagle For The Older Crowd I love American Eagle shorts and tops. The 4 inch inseams work great for me. Being a young, active 57 year old, I appreciate the selection of shorts and the tops that are not cropped. The quality of the clothes is always great and the sales keep me coming back!

Great online return experience After being denied by instore pacsun for my online Christmas gift paypal return, instore American Eagle returned items bought online with paypal purchased around same time. Clerk was nice too! Thank you AE!

Be carfull, import taxes can increase the price a 50% ..... I bought some boxers for my kids that costed a total of 56€. The big surprise came when the Fedex representative that brought the parcel made me pay 29€ in border taxes. I leave in Spain. I did not receive any alert when I was placing my order, and my confirmation email did not say a word. I complained to customer service and they said that their general terms and conditions state that any taxes must be payed by the customer. In the moment I was complaining there was a big banner in American Eagle website stating that they cover any import taxes. How a bran can be so cynical. Dear sirs in Amercan Eagle I've lost 29€, but you have lost much more that a customer.

I have had wonderful expierences… I have had wonderful expierences shopping at the stores or even online. People are typically friendly and helpful in the stores I shop in. Which is why I always keep bringing my business there. There has been some mishaps with ordering online and in store a couple of times but when I talked to customer service on how to fix it they had always been more then helpful and fixed the mistake they had made. Mistakes happen but it’s in how they handle the process that helps make all the difference in your experience as a customer.

Inventories not accurate Inventories not accurate. You will end up disappointed. You thought you are expecting the item but it is not there. Also the free shipping is just a show as they will cancel one item so your shipping is not free. Im staying away from this company.