I am a frequent traveler I am a frequent traveler. I have bought insurance from this agency for years. The reason I kept coming back was their well-designed website. Over the years, I had to call a couple of times, and on both calls, I got 2 agents who were short, not helpful, and seemed to be bothered by the call. I put up with that customer service. Last week, I was trying to purchase insurance and had a question. I called and the holding time was too long. They offered for a call back within 24 hours, so I left a message. No one called me back. I left another message, and again no one called back after 48 hours. I tried the chat option, but my question and the explanation were hard to do by a chat. There are intricate insurance questions that can only be explained by talking to someone. I asked the person if they could call me and he said that they are not able to call back. I have bought so many plans from them and they made a commission effortlessly because of their good web site. Fortunately, I never had to file a claim. I can imagine how horrible it would be dealing with them if I ever needed help. I was a loyal customer. No more. There are so many better agencies that would pick up the phone and talk to you in a courteous manner. Bye Bye InsuremyTrip.

Insuring my trip was never so easy! I have happily used Insuremytrip.com several times in the past, but this time felt the need to call them. Wow! Kathy really took the time to find out what I wanted/needed, and explained all the different choices to me. It was easy to understand---even the pre-existing conditions clauses! Friendly, pleasant, helpful---what more could I ask for? Got exactly what I needed, and it was totally painless.

Multiple policies through them, good experiences I have bought multiple travel policies through them. Easy website allows you to compare coverages and see how well established the carriers are. Multiple times I have had to change travel dates and was able to accomplish this with a simple email. During Covid trip cancelations they worked with insurers on my behalf and helped me to carry credit for policies bought and apply them to future trips. I have even filed a couple of claims over the years without issue (claims with the insurers not insuremytrip).

I tell everyone to go to InsureTrip.com when they need travel insurance. We have used InsureMyTrip.com at least three times in the past several years. We have had nothing but great experiences. As I am not a spring chicken or a computer whiz, I found the site very user friendly. All available companies and price ranges are neatly organized in an easy to read grid. You pick the coverage you want and the amount you want to pay. All charge cards are accepted and your documents are ready in seconds. Everything is well explained in easy language, You get just how much or little insurance you want. I won't travel without insurance through Insure My Trip!

"InsureMyTrip" has excellent customer service!! "InsureMyTrip" has excellent customer service. They assisted me in getting a refund on a policy for a trip I had to cancel due to the cover.19 issue. They also assisted me with cancelling a policy I signed up for by mistake. Hard to believe they were so fast to respond during this extremely busy time. I would highly recommend this company when looking for trip insurance. I plan to use them again and again.