Shipping problems from poor website interface The prices here are reasonable, and would have been perfectly fine if the order had worked out. I chose the shipping option for 2-day delivery because I was in a hurry and this was one of very few sites offering the option. Two days later I received an email telling me my order was cancelled because they do not offer expedited shipping on the item in question. It would be great for future customers to simply remove that option from the drop down menu in the ordering process. Had I not been able to select the unfulfillable shipping option, I wouldn't have lost two days on the item I needed.

Purchase of parts for TT E700 V2 Parts are more costly than Hobby shops for reason, but I had a big problem with paying two to three times more for shipping of small parts even with USPS. Customer service is not available most of the time.

Website very confusing I like the ease of searching, but seems every time you click on something it opens another tab on the browser, then if you close one of the old ones everything gets lost. Quite frustrating and annoying. Other than that, great prices, great service and quick shipping.

mixed thoughts HRP has a HUGE issue keeping things in stock. This is the first time I've managed to find enough products that were in stock to make an order worthwhile, and even then, between the time I submitted the order, and the time it shipped, 2 of the products I ordered went out of stock. Real work needs to be done on keeping things in stock.

HRP ION XT very poor quality. Broke after 20 minutes and keeps breaking. Bought an ION XT Maverick on 6/3/2023. Within 20 minutes broke an axle. Went back to Hobby shop where purchased and had to buy new parts. I was told they were not covered by warranty. Asked to return and was told they don't take returns on broken items. Bought a pack of axles. Within 20 minutes they both broke. This time got a warranty claim and was sent 4 axles. Installed axles, 2 minutes later driveshaft broke. Got replacement driveshaft under warranty. Installed it, not 30 seconds of run time 1 of the differential outdrives broke. Now waiting for parts again. Not even an hours run time on vehicle and it has broken 5 times. The manufacturer also refused to refund my money, was told I could only receive warranty parts. So in 90 days when the warranty is up this is going in the garbage where it belongs. This is by far is the worse RC product I have bought in 40 years. DO NOT BUY. You will get screwed like I did. If i could have left 0 stars I would have.