Great Products, plus Fantastic Service Ordered two Savox servos. One didn't work ( it happens). Contacted customer service who replaced it without any problems. Nice to be able to talk with a person instead of hassling back & forth by e-mail like some other companies. Thanks, Stan

False advertising! The HRP/ Team C website was showing a promotion on the main page. I placed an order using that promo code i got order confirmation and money was taken from my account. The next day they email me to say they have canceled my order and will not honor the promo that is running on their website. They claim the promo had ended even though it was still on the main page and the code worked. if it had truly ended my order should not have gone through and since it did they should have honored it.

Shipping problems from poor website interface The prices here are reasonable, and would have been perfectly fine if the order had worked out. I chose the shipping option for 2-day delivery because I was in a hurry and this was one of very few sites offering the option. Two days later I received an email telling me my order was cancelled because they do not offer expedited shipping on the item in question. It would be great for future customers to simply remove that option from the drop down menu in the ordering process. Had I not been able to select the unfulfillable shipping option, I wouldn't have lost two days on the item I needed.

HRP ION XT very poor quality. Broke after 20 minutes and keeps breaking. Bought an ION XT Maverick on 6/3/2023. Within 20 minutes broke an axle. Went back to Hobby shop where purchased and had to buy new parts. I was told they were not covered by warranty. Asked to return and was told they don't take returns on broken items. Bought a pack of axles. Within 20 minutes they both broke. This time got a warranty claim and was sent 4 axles. Installed axles, 2 minutes later driveshaft broke. Got replacement driveshaft under warranty. Installed it, not 30 seconds of run time 1 of the differential outdrives broke. Now waiting for parts again. Not even an hours run time on vehicle and it has broken 5 times. The manufacturer also refused to refund my money, was told I could only receive warranty parts. So in 90 days when the warranty is up this is going in the garbage where it belongs. This is by far is the worse RC product I have bought in 40 years. DO NOT BUY. You will get screwed like I did. If i could have left 0 stars I would have.

Don't bother emailing HRP HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me as soon as possible. Poor customer service.