Great Products, plus Fantastic Service Ordered two Savox servos. One didn't work ( it happens). Contacted customer service who replaced it without any problems. Nice to be able to talk with a person instead of hassling back & forth by e-mail like some other companies. Thanks, Stan

False advertising! The HRP/ Team C website was showing a promotion on the main page. I placed an order using that promo code i got order confirmation and money was taken from my account. The next day they email me to say they have canceled my order and will not honor the promo that is running on their website. They claim the promo had ended even though it was still on the main page and the code worked. if it had truly ended my order should not have gone through and since it did they should have honored it.

Outdate Website I ordered a hop-up shock kit for my Savage XL, and a few days later I received an email stating the part was on back order. My money was refunded, no big deal, right? With so many online companies out there offering the same part you would think you would offer potential customers a discount for an error on your behalf. With that being said, I ended up paying more for the same part from another site which had the part in stock. Customer ID# 1663 Order Number is 2382, placed 03/02/2013 at 10:55PM

HRP ION XT very poor quality. Broke after 20 minutes and keeps breaking. Bought an ION XT Maverick on 6/3/2023. Within 20 minutes broke an axle. Went back to Hobby shop where purchased and had to buy new parts. I was told they were not covered by warranty. Asked to return and was told they don't take returns on broken items. Bought a pack of axles. Within 20 minutes they both broke. This time got a warranty claim and was sent 4 axles. Installed axles, 2 minutes later driveshaft broke. Got replacement driveshaft under warranty. Installed it, not 30 seconds of run time 1 of the differential outdrives broke. Now waiting for parts again. Not even an hours run time on vehicle and it has broken 5 times. The manufacturer also refused to refund my money, was told I could only receive warranty parts. So in 90 days when the warranty is up this is going in the garbage where it belongs. This is by far is the worse RC product I have bought in 40 years. DO NOT BUY. You will get screwed like I did. If i could have left 0 stars I would have.

First order was a breeze!! First order was a breeze. All items except for one were in stock. HRP contacted me immediately and asked whether to replace, back order or cancel the item that was unavailable. I chose to replace with similar product (tire compound). They immediately made the change and shipped the items without delay. Super smooth and easy!! Thanks HRP!!