My experience so far with 1999 is great… My experience so far with 1999 is great coz I've ordered an asuka langley figure and I received it not damaged. The box has enough space on the figure and they shipped it very fast via ems. I ordered again last December on their sale and I decided I no longer wanted the figure and I then canceled after the day of ordering. They don't allow to cancel figures but they still canceled my order which is great. I just hope they give either more points in heir reward system or they have lower prices in some figures but their sales are great. I hope I get atleast 3% points back rather than a dollar for a 200 worth figure.

Great items and excellent service from 1999 Hobby Search. I have bought model railway items from 1999 Hobby Search, over several years and have always found them extremely helpful and a pleasure to do business. My latest items, a kit of a Japanese farm house and water mill and a kit of a modern factory by TGW and a Kato loco spare part, were delivered very quickly. They were well packed and and excellent items. The kits have not been made yet, but they look well made and do not have any flash or residue on them. The price charged, including postage was very fair, even after import duties were paid. An excellent company to deal with and their point system is a great bonus. Thank you 1999 Hobby Search.

Fast and cheap (in-stock items) Ordered In-stock items for cheap and received everything in a timely manner. Well packaged too!

Don't pay for shipping insurance. Don't pay for shipping insurance. My package was delivered broken and wet but no insurance from their side.

Terrible service Terrible service Terrible service. I didn’t receive the package, waited over 6 months. I asked for help several times with tracking and they didn't help me. Because of waiting time the bank couldn't help me either (after 2 months it's impossible to get money back from credit card) The money was not returned to me. I have order Tamiya Phantom over six months ago and lost over 100 USD. Worst model store experience ever !!