Warning to future travelers- The City … Warning to future travelers- The City Case, INC. Over promised, under delivered. Like the other's, I canceled my purchase because of delivery time. Customer Service stated it would take 7 days from (14 Nov) to process a credit to my account. Till this day, my bank did not receive any credit from The City Case, INC.

Please DO NOT buy your Paris museum… Please DO NOT buy your Paris museum passes from this company. You will save yourself a lot of stress. They asked for money up front and dialed to deliver, leaving us with no passes once in Paris. They emailed us and said they would refund our money and now all of the sudden their support email isn’t working? So they basically stole our money. SHAME ON YOU! Karma is a b**ch. I will be filing a complaint with Consumer Affairs and I highly suggest that everyone follow suit. And FYI, since my trip has already ended, if you really need museum passes, your best bet is to buy them in Paris with the actual Paris Tourist/Visitor company, it’s regulated,it’s official and CHEAPER. Hotel Ville was one of them in Paris city Center.

DO NOT BUY THIS TICKETS The worse EVER!! I had to give a star cause it was the only way to write a review, I bought the package a month and a half prior to my trip, never got it, they wait until the last minute to supposedly it mail you, the ??? package and then they email you saying that it won't get on time so you can get it deliver at your hotel; Never happened, the just cancelled our order the day we arrived., instead they give us 2 complimentary cruise tour and we were 3, wouldn't recommend this site to anybody

We ordered 2 Paris passes about one … We like to follow our early comment. Since DHL failed to deliver the passes in time, the city case dispatched the passes to our Paris hotel so the incident does not affect our vacation. Even further, the company offered a full refund to achieve the highest service qualify and maximum customer satisfaction. We are happy with the service and will use the in the future vacations. They earned our trust.

Your Paris museum pass and metro pass made our much too short stay a great experience By using the Paris museum pass, we did not have to wait in lines at any of the must see museums. This was especially helpful at the louvre where the line was a half mile long and it was raining cats and dogs. It also ensured that we visited some museums that we might have skipped. The Metro pass was a godsend for getting around the heart of Paris. We received our documents within days of our order. We recommended these documents to Rick Steve's tourist followers.