Monica Young
GBLoyal to the Crate!!! I have been a subscriber for about a year. I had to pause my membership due to cutting costs during my home purchase process. It was so simple to pause and reactive my membership. There was no hassle or anyone from America’s crate being pushy. I was actually met with congrats and warm wishes on my big event. As a veteran, it’s awesome to see a company helping American businesses and supplying subscribers with homegrown products. Products are amazing! I love getting my crate and being surprised with what’s inside. It’s an exciting experience every month!! Customer service has been phenomenal! I would recommend America’s crate to anyone who loves getting quality goodies!! Thanks for all that you guys do!!! Keep it up!
Nancy McLemore
GBTop Notch service! I had such a wonderful experience shopping with this company! From picking my crate to their amazing customer service, after I had received my crate I discovered one of the glasses had broken during delivery. I reached out to their customer service via email and very quickly had a response from a very helpful person named Kirsten, she was able to get me a replacement glass with no hassle! Thanks so much and I can't wait for my next box!
Kirsten
GBGot this as a gift for my boyfriend a… Got this as a gift for my boyfriend a few months back and its fun to see how excited he gets every time the box shows up. The only thing keeping it from being 5 stars was a shipping mix up but the customer service team was super helpful and got it fixed right away. Probably going to order another for my dad's Christmas gift.
Becky Teichroew
GBWould not refund me but charged for a full year with no boxes! Horrible customer service…. Warned me in November my subscription would auto-renew by email… I demanded it be cancelled immediately (after complaining and returning the last two boxes) and asked for a refund for the first January shipment (that came anyway) and spent hours emailing and calling/contacting customer service! My credit card remains charged for nearly $600 and NO BOXES fulfilled and no refund! This was 2 years ago! Such a scam!
Molly Keller
GBPaid 12 month subscription, got 5. Junk Paid for a 12 month subscription, received 5 of 12 then nothing. No response ever from customer service. And the 5 that arrived were worth about $20 and certainly not $50. Complete scam. The owner/owners should be ashamed of themselves. And probably ripped off the companies that make the products. RUN from this subscription box.