I received the 3D Spider kit as a…Birthday gift I received the 3D Spider kit as a birthday gift. I was excited to get going on it right away. I have built other kit's in the past. Opening I was surprised to notice that there was not word in English indicating inventory nor was there any instructions.. The You Tube video was just as bad. How many rubber bands are there suppose to be used, and how many are extra. I still do not know how many bands go on the hooks that drive the legs. It is a great product just missing a lot of information.

I built many wooden adult puzzles and… I built many wooden adult puzzles and have never been disappointed and frustrated building one except this one.I bought the big rig. Instructions are brutal to follow, part break all the time I broke the mount 4 times. Had to take it all apart to repair. Toothpick don’t fit, I never had sand down my toothpicks before. You have no where to grab to try and put a hard piece in. You push hard and you break something. And the door’s well have fun putting those in. I buy this model to have a nice relaxing time and enjoy building them. This one literally had be pee off. It almost went in the garbage. And set you laser beam so that it cuts through the wood. You have to clean most part’s because chunks of wood stays attached. If you build this model be ready to be frustrated, be ready to take one step forward and 3 steps back. I think I’m going to stick with Ugear they have consumer in mind. I did break one part in Ugear) my own fault) and I had a replacement part send to me free and quickly. Sorry wood trick you better take a better look at your product. I’m once bitten twice shy.

Looks good Christmas present so not sure how it will eventually work out, but looks great. Very fast delivery. I'm looking forward to my dad starting assembly.

Customer service questionable I've bought three wood trick puzzles at this point. One was sent to my son (catapult). The next was the geared safe - the one sheet for the front door had the completely wrong part for it. I contacted wood trick via email (only method I could find) and they sent me another sheet with the correct part - I was very happy. Then I bought the pendulum clock. it worked for about a week and one morning I woke up with the weight on the floor. The gear/lever assembly stripped and the weight fell (and broke). I glued the weight back together but the gears are no good. I have been sending them emails for 3 weeks now and have not heard a peep!! No response, comments, anything!!! Very frustrated. Can't get any feedback. At this point I'm not buying anything from them. Their quality control and customer service is lacking!!

Expensive toothpicks… I have built many ‘wood’ kits before and these are by far The worst… mere shotty picture for instructions with no words or explanations whatsoever, very few spare parts or critical ones that are Sure to break, and Many steps require the use of toothpicks which hold half the models together, poorly I might add… Also their ‘Support’ is virtually non existent so be prepared to figure out anything for yourself… two thumbs down! 👎👎