Jack Barton Klaus
GBGalaxy Marble Run - not worth the money or trouble Galaxy Marble Run - caveat emptor! - - this is a shrew to put together, key parts break easily and the gear mechanism that runs the largest section is inadequate to the task. Customer service is 'bots' (not real people). They are arrogant about how their product is perfect and if it doesn't work, it's your fault. - - that's NOT customer service. Too much trouble and costs too much - not engineered well and difficult to build.
Judy Gerald
GBThe tractor… The tractor was given to Ron as a Christmas gift. It arrived in a zillion little pieces that needed to be poked out of boards. The video from the internet was handy whenever the directions were confusing to him. One needs patience and I would not recommend this project for children. Start with some simpler piece. The assembly was exacting and filled with detail, but the wood was sturdy, and held up to lots of handling. The directions said it would take 8 hours to put together. He spent at least 40. It looks fantastic and for someone who is not into crafts, he really enjoyed putting it together. He has now ordered the mantel clock.
Keith Perry
CAExpensive toothpicks… I have built many ‘wood’ kits before and these are by far The worst… mere shotty picture for instructions with no words or explanations whatsoever, very few spare parts or critical ones that are Sure to break, and Many steps require the use of toothpicks which hold half the models together, poorly I might add… Also their ‘Support’ is virtually non existent so be prepared to figure out anything for yourself… two thumbs down! 👎👎
Kim Lister
GBGreat concept but it comes with way too… Great concept but it comes with way too many fragile tooth picks and they need to be cut down to size. The small holes make it impossible not to break the toothpicks. My 14 year old son who has successfully built other models found this extremely frustrating and did not complete it.
Jeannine
GBFantastic customer service Fantastic customer service. Woodtrick kept in touch with expected delivery and followed up to be sure the transaction met my needs. The price was also very competitive, and the product (I purchased a make it yourself board game), is high quality and works perfectly. Some of the make it yourself wood toys/games I've purchased from other companies do not fit together properly or function as promised. I highly recommend Woodtrick