Terrible customer service Would be zero stars if that were an option. I ordered some gifts for my nephews birthday a week and half before his party. After 1 week of the order saying it shipped and not getting a tracking number I called and the rep said the gun was out of stock. Airsoft megastore took no responsibility for the delay and had no intention of correcting the situation. They refused expedited shipping and honoring their prie match guarentee on a similar product. Overall terrible customer service. There are plenty of other online airsoft retailers out there and I will take all future business elsewhere. I would not be surprised if the positive reviews were from employees based on my experience.

Terrible customer service Bought $300 worth of airsoft equipment from them. Package had a mysterious return to sender request 5 days after it shipped and caused ti to be delayed even more. After the package got here the magszine on the co2 1911 i ordered had a factory defect. Called customer service who said they will ship a new one. 12 days later, no magazine, no confirmation email, no shipping or tracking information, contacted their customer service again, no response.

first time no go Took a full week to make a shipping label for an order that was "in stock". Non existent customer service. Contact via email was never answered and when you call you will spend a lifetime on hold listening to (I'm assuming the owner) make stupid jokes about their crappy customer service. Given all the other bad reviews here I have little faith that my order will show up to my house intact, if at all at this point.

Stay Away: "Fails to deliver a working product" Stay away from the company. Last time I purchased from airsoft megastore was 8 years ago. The product I received did not work upon opening and I sent an email to solve the problem. The representative took 10 days to read my email and then sent a broken replacement part that they believed would work. Clearly, the part did not work and ended up contacting again. The representative waited until the day after the returns expired(21 days) and told me that I am out of luck. This company is unprofessional and unreliable selling broken airsoft gun and not backing customers on their purchases. I recommend stay away from them.

horibble customer service No reason to expedite shipping because it will still take 4 or 5 days to process your order. Oh and customer service is a joke. It sounds like it one girl answering the phone after waiting 20 min just to speak to someone always managesbto hang up on you. Don't bother emailing they will not reply. For awhile I thought I got robbed by a fake conpany but 2 weeks later after paying expedite shipping I got my gun