Dan
GBhoribble customer service No reason to expedite shipping because it will still take 4 or 5 days to process your order. Oh and customer service is a joke. It sounds like it one girl answering the phone after waiting 20 min just to speak to someone always managesbto hang up on you. Don't bother emailing they will not reply. For awhile I thought I got robbed by a fake conpany but 2 weeks later after paying expedite shipping I got my gun
Jason Joseph
GBWAY Out of Date items Sold me 3 Enola Gay smoke grenades that where 3yrs. out of date & when I reach out crickets for 4 days until I correspond for a 2nd time which they respond to the positive part of my message ONLY! No where in the description did it say that these items be where out of date and certainly not 3yrs. out of date. I would Love to post screenshots, but do not see a place to do so.
Cindy Bednar
GBNo customer service!! As others have said - ZERO customer service. I ordered a pistol from them, but it came with no instruction manual. ZERO response to multiple emails to their “customer service”. Thanks to independent posters on YouTube i was able to figure out what I needed to know. Do NOT recommend purchasing from these guys!!
Nick Z
GBStay Away: "Fails to deliver a working product" Stay away from the company. Last time I purchased from airsoft megastore was 8 years ago. The product I received did not work upon opening and I sent an email to solve the problem. The representative took 10 days to read my email and then sent a broken replacement part that they believed would work. Clearly, the part did not work and ended up contacting again. The representative waited until the day after the returns expired(21 days) and told me that I am out of luck. This company is unprofessional and unreliable selling broken airsoft gun and not backing customers on their purchases. I recommend stay away from them.
Tim Rausch
GBThe first place I bought a gun from… The first place I bought a gun from gave me a horrid product that was similar to a child's toy. Stumbled upon Airsoft Megastore and haven't used any other retailer since. AMS gives quality products and has excellent customer support. I've never had any issues with them, whether it be the product itself or shipping. Highly recommend.