DON'T BUY HERE - Product broke first day - NO Service - No Refund DON'T BUY HERE. The gun arrived pretty soon. It broke on its first use. We contacted them for the required return information, and sent the gun in for repair. We were given another order number, and have heard nothing for MONTHS. I've tried e-mail, and gotten no reply. I tried calling, and they don't even answer the phone. We have now contacted our credit company to dispute the original charge, and it appears we'll actually get our $140 back. I've never seen ratings so low on any business and want to make sure as few people are hurt by this business's BAD behavior. My son has learned an important lesson - don't buy anything significant from web sites you don't know. AVOID THIS COMPANY.

Super disappointed with this merchant … Super disappointed with this merchant and I have to echo the many customers who got poor or zero customer support. It's a month after my Christmas purchase for my son and I have no response from Megastore. Tried contacting them by phone, email, and their chat system. No one answers. I have zero recourse to fix the issue with the airgun we purchased and it will only cost me additional money to return it. Just not a good company and they definitely do not live up to their claims of providing customer service.

Tried calling to setup a order Tried calling to setup a order. Called multiple times never was answered! so i called airsoftgi.com. Got connected right away placed on a brief hold and then it was a breeze they helped me threw every question or concern i had! definitely wouldn't advise dealing with airsoft megastore if they cant pickup a phone to help customers..btw they lost out on a $700 order from me due to lack of customer care/support! Seems they take more time to make a YouTube video then running the actual online business... hope this review can help anyone looking to avoid a not so good online store!

Donation Center not a Store After 3 weeks of waiting for my order, I email them asking where it is and they tell me the payment never went through even though they took the money off my card. Literally scammed me and now they won't reply to my emails.

Terrible customer service Bought $300 worth of airsoft equipment from them. Package had a mysterious return to sender request 5 days after it shipped and caused ti to be delayed even more. After the package got here the magszine on the co2 1911 i ordered had a factory defect. Called customer service who said they will ship a new one. 12 days later, no magazine, no confirmation email, no shipping or tracking information, contacted their customer service again, no response.