Martin Smith
GBFirst class range and quality First class range and quality. But ruined by Amazon and their monopolistic customer abusing ownership I cancelled my Amazon prime account as I was disgusted by the greed of a trillion $ company adding adverts to the service I pay for (Prime video). I bought everything through Amazon. Over £3000 last year, but enough is enough. In return they cancelled and closed my Audible account, stole the £20 in credits and I lost 35 books I had purchased for over £300. Avoid this blackmailing manipulative monopolistic colossus - they will take your money and spit in your face. No recourse. No customer care. Disgusting but expected. We are lambs to slaughter. Even the books I downloaded were now no longer accessible. Beware
Richard Wu
AUAudible Limited is fraudulent Audible Limited is fraudulent. You go on trial, then it stealthily becomes monthly direct debit without registering on your device settings under subscriptions. When I noted this years later, of course, there is no way on the device to actually cancel. Audible says on Google to just unsubscribe on the device setting, of course, it is not listed. There is helpline on Google page, of course, there is no response from email, and the phone button is not operational. So, you are stuffed !!
Rikke-sofie Frederiksen
DKThey keep charging me a monthly fee They keep charging me a monthly fee, even though i cancelled my subscribtion last year. They are impossible to get in contact with. Dont recomend anyone subscribing to this app
Tina Painter
CABrutal. Just brutal. Brutal. Tried canceling Audible and the process is next to impossible to self-serve. Called the call centre and was placed on hold...and hold...and hold some more. Absolutely criminal how difficult they make it to cancel your subscription. Save your money. There's other ways to experience books.
Dan Powell
GBDon't purchase audible audio books with your Amazon.com account!!! I ended up with a duplicate account on Amazon Prime when I got a new TV. One was linked to my Audible account. Customer service had me delete the duplicate so I could access my streaming subscriptions on my TV. I specifically asked about my Audible audio books and movies purchases. Rep said it would be fine. I ended up with access to my streaming services on my TV, and my Audible account completely deleted! I had purchased over 185 audio books as of about six months ago (i have a screen shot of my Audible account from that time), and four purchased credits. At $15.00 a credit that is $2,775 in purchased books and $60 in credits that they just WIPED OUT. Contacted customer support for HOURS of time over three DAYS. They ended with "IT will email me in 72 hours to say what they could recover. That was over a week ago. So they basically stole almost three THOUSAND dollars from me.